Experience

 

Career Placement & Extern Coordinator

College of Wilmington/Wilmington, NC (2014 - 2015)

  • Maintain a permanent record of placement activities through graduate communication and direct employer contact.

  • Assist students and graduates with career planning, preparation, resume development, interviewing skills, job search strategy, and job sourcing.

  • Coordinate externship sites for students with local medical facilities for medical billing and coding students.

  • Facilitate new student orientation, on-site regulatory visits, advisory board meetings, curriculum review, and annual summary reports.

  • Conduct employer surveys and renew contracts with externship sites.

Career Service Advisor

Miller-Motte College Online/Wilmington, NC (2012 - 2014)

  • Provided career coaching and job placement assistance for current students and graduates mainly in the Management, IT, Accounting and legal fields.

  • Assessed and developed relationships with an assigned group of students 1 year prior to their anticipated graduation date to establish strengths and areas of improvement in order to provide individualized career coaching related to interviewing, resume writing, soft skills, overall job search strategy and exit process.

  • Maintained professional social media profiles via Facebook and LinkedIn as other forms of communication and networking efforts with our students and graduates.

  • Established, networked, developed, and maintained relationships with employers on behalf of students for potential employment opportunities, followed up on applications, and to meet hiring needs.

  • Ensured detailed records of communication, required documentation, and placement rates to meet accreditation standards and goals through weekly reports, trackers, Campus Vue, and spreadsheets.

  • Assisted in job sourcing for students by utilizing search engine sites and conducting market research.

  • Attended networking events to keep up with current employment trends locally and nationally.

  • Obtained employment verifications once a graduate obtains a job in their field of study.

  • Participated in advisory board meetings and program specific webinars held for students and grads.

  • Participated in annual online career services summit to discuss and evaluate current processes and propose ideas for change to streamline and improve our rapidly growing online division.

  • Utilize computer skills in Moodle, Campus Vue software, Echosign, Google Earth and Microsoft Office programs on a daily basis.

  • Assist in the planning and organization of graduation commencement ceremonies for 200+ grads.

Guest Services Consultant

Ideal Image/Wilmington, NC (20XX - 20XX)

  • Scheduling and rescheduling guests, answering phone calls, confirming appointments, signing in and out guests, pulling and filing charts, taking payments, transferring guests between centers, putting charts and information packs together, faxing new contracts to corporate and processing refunds.

  • In-depth knowledge and understanding of Ideal Office program.  Worked on analyzing and correcting mistakes on AR reports, invalid guest reports, EZ pay reports, daily cash reports, and entering in new information, contracts, and invoices into Ideal Office.

  • Worked directly with sales leads, treatment providers, preceptors, regional managers, corporate, and assisted in up-selling, turning over treatment rooms, and regular company promotions/decorations

  • Worked in call center taking first time inquiry calls where I had to promote and explain our services in detail to bring in new business by listening, assessing, and relating to individuals needs to guide them in the right direction within our offered services.

Sales Lead Manager

Express/Cary, NC (2006 - 2011)

  • Worked my way up from an associate through sales efforts and brand loyalty.

  • As a key holder, I opened and closed the store, handled register funds and administrative functions, dropped off deposits and change orders, calculated payroll, and reported daily to the district manager

  • Monitored segment targets and customer capture to maximize profits and meet required goals

  • Micromanaged floor sets to showcase new fashions and merchandise and set marketing efficiently within the store to promote new items and promotions and assist in regular inventory checks

  • Managed associates according to company standards, reinforcing and implementing brand standards